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Why Is My Teaching Staff Details Or Support Staff Detailed Report Missing Data?

Learn why Salary Detail fields may be missing from the Teaching Staff Details or Support Staff Detailed Report and how to fix it.

Written by Cristina Gruita
Updated over a month ago

The Teaching Staff Details and Support Staff Detailed reports can be customised to show only specific data. If the report is missing values from the Salary Detail tab, the issue is usually caused by the Terms tab settings.


Check The Terms Tab

If your report is not showing any of the following data from the Salary Detail tab:

  • Scale Group.

  • Point/Award.

  • Hourly Rate.

  • Hours.

  • Weeks.

  • FTE.

  • Pension Rate.

  • Salary Cost.

  • NI Cost.

  • Pension Cost.

  • Allowance Cost.

  • Hourly Cost.

Check the Terms tab in the report options.

If no terms are selected, the report will not display any data from the previous tab.


Fix The Missing Data

  1. Open the Teaching Staff Details or Support Staff Detailed report.

  2. Review the options in the Salary Detail tab and select the fields you want to include.

  3. Click the Terms tab.

  4. Make sure at least one term is ticked.

  5. Click Update, then if needed click Export to Excel.

Once at least one term is selected, the report can display the data chosen in the Salary Detail tab.

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